QEIICC hosts key international congress for elderly care

Churchill Room in The Queen Elizabeth II Conference Centre

Client

International Association of Homes and Services for the Ageing (IAHSA)

Event

International Association of Homes and Services for the Ageing 8th International Conference, 19-22 July 2009

Requirements

The Queen Elizabeth II Conference Centre and London, won this prestigious conference in summer 2007 after the IAHSA had considered a number of European cities. The Centre worked very closely with both Visit London and VisitBritain, and other partners such as British Airways, to ensure they presented the best bespoke value-for-money options for the IAHSA to meet their event requirements. Together, the partnership ensured a co-ordinated approach and included options for social events and hotel bedrooms as part of the package.

The conference programme offered three days of education and networking opportunities that brought the conference theme – Leadership Beyond Borders – alive. Each day, delegates chose from a wide array of educational sessions that exposed them to international perspectives on common challenges and opportunities in the ageing services sector.

An average of 600 people per day attended over a three-day period. Attendees came from 22 countries worldwide.

I want to thank the Centre for everything it did to make the conference a success. The staff's tireless and cheerful presence made everything go smoothly so the conference logistics were fabulous. All of the attendees commented on how well organised the event was.

- Virginia D. Nuessle, Executive Director of IAHSA

Event solution

The IAHSA used the whole of the QEIICC, allowing for an exclusive feel for the conference, including event branding and awareness throughout the venue. An exhibition and catering area was set up on the third floor, alongside the plenary session room, with several workshop and symposia sessions on other floors, plus a design for ageing innovation zone on the fifth floor.

In line with The QEIICC's own green policy, IAHSA worked towards a more environmentally-friendly conference. To help reduce waste, presenters did not provide attendees with handouts. Instead, presentations and session materials were available on their website so attendees could download files and print them as needed.

Highlights of the conference included two new programme features: poster sessions and global cafés.

Each afternoon, two poster sessions offered attendees a visual and concise method for exploring new research findings and models for care. The casual format of the sessions encouraged participants to visit each poster station and then engage in conversation with the presenters. The posters addressed a diverse range of topics including workforce, person-centred care and innovations in services delivery.

Executive Director of IAHSA, Virginia D. Nuessle, said: "We chose The QEIICC as the venue for our eighth International Conference because of its prestigious location in the heart of Westminster, as well as the quality and reliability of its services, its facilities and superb staff support."