Access for People with Disabilities

London is more accessible than ever before. With an ever more thoughtful approach, not to mention some of the world's most wheelchair-friendly buses and taxis, London is one of the world’s most welcoming cities.

Accessible London Venues

Many of London’s major venues have excellent facilities for disabled delegates including priority parking, wheelchair-friendly ramps and lifts, and induction loops in conference rooms.

When booking a venue, making an enquiry or submitting an RFP, be sure to mention your requirements so that our team can ensure that all your needs are met.

Accessible Transport in London

Travel around London doesn't have to be difficult or stressful. By planning ahead and checking which forms of transport will meet your needs, you can be sure of reaching your destination without too much hassle.

Accessible Buses

All London buses are now accessible, with the exception of the Routemasters on heritage routes 9 and 15. Low floors and access ramps allow easy boarding and disembarking for wheelchairs, while assistance dogs are also welcome on all buses.

The Tube

Transport for London operates nearly 500 trains across 270 stations and is working to improve accessibility for all.

Access to most underground stations is via numerous steps and escalators. The system can become extremely crowded at peak times, and therefore difficult for those with mobility problems. The number of stations that can cater for people with disabilities is increasing, so it’s best to check with Transport for London before travelling.

Docklands Light Railway

The DLR, which serves London’s docklands and major venues like ExCeL, was the UK's first fully accessible railway for wheelchair users. There are lifts, escalators and/or ramps on every station platform of the DLR and all platforms are level with the trains for step-free access. There is also a designated wheelchair/pram bay on every train.

Trains

Many of London’s train companies offer assisted travel services to help in planning trips, booking tickets and making journeys. See the National Rail enquires website for more information.

Taxis

All licensed black taxis are wheelchair accessible and the latest vehicles have a variety of additional aids for disabled travellers including ramps, a swivel seat, an intermediate step, seat sight patches, large coloured grab handles, an intercom and an induction loop for hearing aids.

Licensed black taxis also offer free carriage of assistance dogs.

Disabled parking in London

Parking/waiting time is limited in many areas around the West End. The national blue (formerly orange) badge scheme has only limited application in Westminster, the City of London and parts of Kensington, Chelsea and Camden – where badge holders are not allowed to park on yellow lines during the day.

Elsewhere, regulations differ from borough to borough – generally, badge holders may park free of charge and without time limit at parking meters on-street and "pay-and-display" on-street parking unless a local traffic order, specifying a time limit for holders of disabled parking badges, is in force.

NCP, which runs many of central London's commercial parking areas, offer a small number of disabled spaces in their London car parks. The spaces are charged at full rates. Telephone +44 (0)870 606 7050 for more information and locations, or see the NCP website..